Grievance Redressal

The Grievance Redressal service enables citizens to voice their complaints or concerns regarding municipal services efficiently. It ensures transparency, accountability, and timely action through a structured system. Residents can submit grievances online, receive acknowledgment, and track resolution status, fostering better communication between the public and the Silvassa Municipal Council.

This service empowers residents by providing a formal channel to address civic issues such as sanitation, water supply, roads, and public amenities. It promotes trust in local governance by ensuring every complaint is logged, assessed, and resolved within a defined timeframe, contributing to improved service delivery and citizen satisfaction.